Account and Data Deletion

TokeConnect users can delete their account directly within the app by navigating to:

Settings → Delete Account

After the user confirms the deletion, TokeConnect deletes the account profile and associated personal data stored in Firebase Authentication, Cloud Firestore, Firebase Storage, and other TokeConnect systems used for that account.

Depending on the information connected to the account, deletion may include:

Requesting assistance with deletion

Users who cannot delete their account from within the app may submit an account and data deletion request using the following form:

https://forms.gle/2MLk6pbvgMN9doex7

Users may also request assistance by contacting:

rcpslots@gmail.com

Please include the email address associated with the TokeConnect account. Do not include your password or other sensitive information.

TokeConnect may require the user to confirm their identity and ownership of the account before processing a deletion request.

What happens after deletion

Deleting an account is permanent. After deletion, the user will lose access to TokeConnect, and the deleted account and associated data generally cannot be restored.

Some information may remain outside the deleted account when it has already been delivered to another person or external system. Examples may include:

When retention is legally required, the information will be limited to what is necessary and retained only for the required purpose and period.